At MidlyVan, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our services. By accessing or using our platform, you agree to the terms outlined below.

1. Information We Collect
We collect and process various types of information, including:
a) Personal Information

• Name

• Email address

• Phone number

• Pickup and drop-off addresses

• Payment details (processed securely through third-party payment providers)

b) Usage Data

• IP address

• Device type and browser information

• Interaction with our website or platform

• Booking history

c) Communication Data

• Messages, emails, or calls exchanged with MidlyVan for customer support or inquiries.
   

2. How We Use Your Information
We collect and process your data for the following purposes:

• To process and manage bookings efficiently.

• To communicate with you regarding your booking, updates, or inquiries.

• To improve our website, services, and user experience.

• To ensure security, fraud prevention, and compliance with legal requirements.

• To send promotional offers or marketing messages (only if you have opted in).

3. How We Share Your Information
We do not sell or rent your personal information. However, we may share your data with:

• Service Providers – To fulfill your booking request and provide transportation services.

• Payment Processors – To securely handle transactions.

• Legal Authorities – If required by law or to enforce our terms and policies.

All third-party service providers are required to handle your data securely and in compliance with privacy laws.

4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no data transmission over the internet is 100% secure, and we encourage users to take precautions when sharing sensitive information.

5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

6. Your Rights
You have the following rights regarding your personal data:

• Access & Correction – You can request a copy of your personal data or ask us to correct inaccurate information.

• Data Deletion – You can request that we delete your personal data, subject to legal requirements.

• Marketing Preferences – You can opt out of marketing communications at any time.

To exercise any of these rights, please contact us at [Your Email].

7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze website performance, and provide relevant advertisements. You can manage or disable cookies through your browser settings.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy
We may update this Privacy Policy periodically. Any significant changes will be communicated through our website. Continued use of our services after changes means you accept the revised policy.

10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us at:
support@midlyvan.com